We stand behind the quality of our gym equipment. Our products are designed for durability, performance, and long-term use.
This Warranty Policy explains what is covered, what is not covered, and how you can claim warranty service if needed.
2. Warranty Coverage
Most of our gym equipment comes with a limited warranty against manufacturing defects.
Warranty coverage may include:
- Manufacturing defects in materials or workmanship
- Structural faults in equipment under normal use
- Mechanical or welding issues (for heavy equipment)
- Defective parts upon delivery (if reported within time frame)
Warranty duration varies depending on the product type and will be mentioned on the product page or invoice.
3. Warranty Period
- Standard equipment: Warranty period may range from 3 months to 1 year
- Heavy commercial machines: Warranty may extend depending on product category
- Custom-made equipment: Warranty terms will be shared at the time of order
4. What is NOT Covered
Warranty does not apply to:
- Damage caused by misuse or negligence
- Improper installation or assembly
- Normal wear and tear (e.g., rubber grips, cables, pads)
- Damage due to accidents, drops, or external force
- Modifications or repairs done by unauthorized persons
- Commercial overuse beyond intended capacity (if not specified)
5. How to Claim Warranty
To request a warranty claim:
Please contact us at:
📧 [email protected]
Include:
- Order ID or invoice
- Clear description of the issue
- Photos or videos showing the defect
- Date of delivery
Our support team will review your request within 24–72 hours.
6. Replacement or Repair
After verification:
- We may provide free repair of the defective part
- We may send a replacement part or product
- In some cases, a full replacement may be offered
- Decision depends on product condition and issue type
7. Shipping for Warranty Claims
- If the issue is due to manufacturing defect, we may cover return or replacement shipping
- If damage is due to customer misuse, shipping costs may be borne by the customer
- All warranty returns must be pre-approved by our support team
8. Important Notes
- Warranty is valid only with proof of purchase
- Unauthorized repairs may void warranty
- Warranty applies only to original purchaser
- Products must be used according to recommended safety guidelines
9. Limitation of Warranty
Our liability is limited strictly to repair or replacement of the defective product. We are not responsible for:
- Gym injuries or accidents
- Loss of business or income
- Indirect or incidental damages
10. Contact Us
For warranty support or questions: